PACT Leadership & Innovation Network
A peer network where organizations come together to share real cases, learn from each other, and continue strengthening their response after harm.
The PACT Leadership & Innovation Network supports healthcare organizations that already have a Communication and Resolution Program (CRP) in place and are looking to strengthen, refine, and advance their approach over time.
Through ongoing peer learning, case discussion, and expert guidance, the Network helps teams navigate challenges, build on what’s working, and continue improving how they respond after harm.
About the PACT Leadership & Innovation Network
The PACT Network is an ongoing community for healthcare leaders who are committed to harm response program implementation, sustainability, and innovation.
Members convene six times a year to share insights, explore real-life cases, redefine strategies, and develop new ideas for advancing the harm response landscape.
Joining the Network ensures your team stay connected to the most current thinking, practices, and innovations in CRP, while expanding your influence and impact in the field.
What Your Organization Gains
Strengthen and refine your approach to responding after harm
Establish your team as leaders engaged in scholarship and innovation to advance the field
Navigate complex situations through case discussion and expert input
Learn together
Participate in ongoing sessions focused on real-world challenges, emerging topics, and shared learning.
Discuss real cases
Engage in case-based discussions to explore complex situations and learn from the experiences of others.
Stay connected
Build supportive relationships with peers and continue learning alongside a network of organizations doing this work.
How it works
What's Included
Ongoing learning, expert guidance, and peer connection to continuously strengthen your approach to harm response.
- 6 virtual network meetings and peer discussions each year
- Case-based discussion and shared learning
- Access to expert faculty and guidance
- A peer network of participating organizations
- Ongoing opportunities for collaboration and connection
Together, these elements support continued learning, connection, and advancement in how organizations respond after harm.
Get in touch to find out if the PACT Network is right for your organization.
The PACT Leadership and Innovation Network helps keep me honest and committed to doing what we say we do - creating a sense of accountability that translates into action.
Get in touch
If you’re looking to build, strengthen, or advance the response to harm, we’re here to help.