Training & Consulting

Targeted training and consulting to build skills, align teams, and strengthen how organizations respond after harm

Targeted support for specific needs in harm response

Our consulting and training offerings provide focused support for healthcare organizations and leaders looking to strengthen specific aspects of how they respond after harm.

Whether you’re building skills, aligning leadership, or addressing a particular challenge, we offer flexible, tailored support designed to meet your organization’s needs.

About Training & Consulting

We work with teams to address specific goals, challenges, or areas of focus, providing practical guidance that can be applied immediately.

Depending on an organization’s needs, our programs can be used consecutively, concurrently, or independently.

Types of Support

  • Strengthening communication after harm
  • Building leadership alignment and engagement
  • Supporting the design or refinement of a CRP
  • Addressing specific challenges or gaps in current processes
  • Developing skills and confidence across teams

CRP Leader Intensive

A powerful, insight-generating experience for healthcare leaders that helps align vision, build skills, and accelerate results

Harm Communication Training

Trainings that  equip healthcare teams with practical tools, proven approaches, and the confidence to communicate openly and authentically after harm

Coaching and Consulting

A program customized to meet your unique needs, provided by an expert consultant who can bring in additional resources as needed

How it works

Practical offerings to accelerate your CRP implementation in collaboration with the experts at the Armstrong Institute for Patient Safety and Quality.

Our approach

Flexible, tailored support designed to meet your organization where it is and drive meaningful progress.

  • An organizational needs assessment
  • Customized training sessions or workshops
  • Targeted consulting support
  • Practical tools and guidance
  • Flexible delivery (virtual or in-person)

Each engagement is designed to meet your organization where it is and support meaningful progress in how you respond after harm.

Get in touch

If you’re looking to build, strengthen, or advance the response to harm, we’re here to help.